Joshua Pendragon

I'm a software professional with a focus on AI enablement, quality assurance, and accessibility. I build practical solutions such as agentic workflows, developer tools, evaluation loops, and quality-checked systems that help organizations compound value predictably, professionally, and sustainably.

My career started in user-facing technical support, and over the years has moved closer and closer to the source of the issues customers use to call me about: defective systems. Along the way, I've worked in a variety of industries and organization sizes ranging from <20 headcount startups to Fortune 100 companies. In every role, I strive to be the most helpful person in the room. I've modernized automation systems, built CI/CD quality gates, reduced flaky feedback loops, and mentored peers through better tooling and standards.

My recent work includes creating and iterating on AI-assisted engineering and context-heavy developer workflows. At SecurityScorecard, I built AI solutions for technical document translation to Japanese, evaluated and built foundational coding agent harnesses and best practice docs, and gave direction and guidance as the AI Adoption Culture Committee Head. For my current projects, I use Claude Code, Codex, and other harnesses with custom agent workflows, including multi-agent orchestration, knowledge distillation, prompt/context systems, and code-quality tooling. I believe strongly that successful adoption of AI requires a deliberate and informed combination of distilling industry expertise, adapting proven SDLC best practices, and a level-headed, evidence-based evaluation of the proven capabilities of novel tools and workflows.

I'm presently interested in roles where "AI engineering" means more than deploying off the shelf SOTA solutions. I've discovered a lot of leverage in my SDET and Quality background when iterating on agentic tools, as I've found that many of the industry best practices that lead to good outcomes in human-only software projects ALSO lead to effective agent-developed projects.

For future work, I'm targeting AI Engineer, Context Engineer, AI Platform/LLM Ops, and Agentic Workflow Engineer roles. I'm also open to Senior/Staff SDET or quality engineering roles when the work overlaps with AI tooling, developer platforms, eval infrastructure, or automation architecture.

When I'm not coding, I enjoy playing WoW or FFXIV, clearing my un-played Steam backlog, cooking, and playing mandolin.

I am a proud supporter of the Software Craftsmanship Manifesto and strive for excellence in software development.

A good network is the backbone of a successful career, so feel free to reach out and say hello!