Headshot of Joshua Pendragon

Joshua Pendragon

Testimonials

This is a collection of testimonials from people that I have worked with.

    Chris Hall | Director of Software Architecture @ OvationCXM

    I had the pleasure of working with Joshua Pendragon, who served as a Support Engineer and later transitioned seamlessly into the role of a Quality Assurance professional, encompassing both manual and automation testing.

    During his tenure, Joshua consistently demonstrated a strong work ethic and dedication to his responsibilities. He exhibited a remarkable ability to navigate through the challenges of both support and quality assurance roles, showcasing versatility and adaptability.

    One of Joshua’s standout qualities was his unwavering commitment to customer satisfaction. He interacted with customers in a highly professional and friendly manner, always striving to address their concerns with diligence and courtesy. Joshua was not just a skilled technical professional, but also a great communicator who could deliver even difficult news with honesty and tact.

    His contributions to our team were valuable, and his positive attitude in the face of challenges left a lasting impression. I am confident that Joshua will bring the same level of commitment and expertise to any future endeavors.

    Wishing Joshua all the best in his future career pursuits.

    Daniel Konen | Product Manager @ TRAY

    Josh is a great team member to work with. He has great organizational skills and is always looking to improve a process that can be better automated. Josh also knows how to provide a great customer experience. Some customers can be problematic, but Josh knows how to properly communicate with them and excels at providing great expectations.

    Mike Schwartz | COO @ OvationCXM

    I am delighted to recommend Josh as a dedicated professional with a brilliant mind and an unwavering commitment to quality.

    Josh consistently demonstrates an impressive level of intelligence and a strong attention to detail in all aspects of his work. I have had the pleasure of witnessing his continuous desire to refine processes, always seeking innovative solutions to enhance both efficiency and effectiveness.

    Josh is a highly skilled SDET and an insightful contributor to the continuous improvement of our testing practices. Josh’s intellectual curiosity and commitment to excellence make him a great asset to any team fortunate enough to have him.

    TRAY Hero of the Quarter - Q2 2019

    The TRAY Hero award is the most prestigious honor the company awards to the employee who during the previous quarter has exemplified TRAY’s values the most: Integrity and team spirit Going above and beyond Work ethic and significant contributions

    Josh has performed his duties with exemplary work ethic and teamwork. He also went above and beyond and made significant contributions to TRAY:

    • He helped resolve Rush Fun Park’s numerous issues by spending multiple days on-site monitoring, replacing and fixing hardware as well as providing network configuration assistance. This resulted in a successful customer testimonial video.
    • Josh introduced and helped implement multiple key tools and processes we use every day including Trello which we use for on-boarding.
    • Josh is actively involved in our documentation efforts and is the first person to update existing documents when something changes or create content like in-depth video guides for large product features.
    • Josh submitted more product enhancements to JIRA than anyone else including great detail and UI examples.